As a customer of UNICO, you have the right to cancel a purchase without giving specific reasons in accordance with the Swedish rules on withdrawal and the Swedish law on distance contract and as described below.
Would you use the right, you must contact UNICO within 30 days from the date you received the product, preferably by contacting us at firstname.lastname@example.org and inform us that you want to use the right to return the goods .
Please let us know your invoice and customer number and why you like to cancel the purchase.
You can also use the standard form for withdrawal as Swedish Consumer Agency “Konsumentverket” provides.
You must then send the item back to UNICO within 14 days of notifying us.
ICONIC electric toothbrush and its brush heads are so-called "hygiene sensitive products" which have sealing / protective plastic. On these terms there are no right of withdrawal if the seals / protective plastic is broken.
Any accessories you received with the product must be included in the return shipment.
We recommend that you save the original box and packaging to return the goods in. To return shipment shall be attached to the information so that it is clear that the return comes from you and the order referred to and why you want to return the item. Always return the product together with the invoice or a copy of it.
The return address for returns is:
Gustav III Boulevard 45
169 73 Solna,
We recommend that you send the returned goods as a letter or package through the mail. The rebound may not occur for delivery.
Upon exercise of the right of withdrawal, you pay for return shipping. Keep in mind that you are responsible for the return arrives. If the item is lost or destroyed during the return, it is therefore your responsibility for loss or damage.
Repayment of what you have paid is made within 14 days from the date we receive the returned goods, provided that the conditions for withdrawal are met. If the product is returned with broken seals / protective plastic can withdrawal would be suspended and you may be required to complete the purchase obligation.